_______ provide confidential information and guidance to individuals about a variety of social, financial, legal and employment problems. You will help people in crisis situations with complex problems such as benefits, debt and money issues, law and rights, healthcare, and education. The work is challenging and varied with duties that range from interviewing clients, assessing problems and writing reports, to mediating on a client’s behalf and providing legal representation at court cases. This can make the work emotionally demanding, but at the same time rewarding if a resolution to their problems or a way forward can be found.